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Delivery Information

It is your obligation to enter the correct delivery address at the time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense. The delivery address cannot be changed once the order has been shipped.

Once you have placed an order, if we are unable to ship any part of it, we may at our sole discretion, either send you part of the order that is not stock or remove item(s) from the order.

All deliveries are estimated dates only and not guaranteed.

Our current delivery charges are as follows and are subject to change at any time:

Within the U.K

Free Delivery on all bundle. Please note that Free Delivery offers do not apply to orders outside of the UK.  If other products are ordered with the bundles our standard delivery charge will apply

Standard Delivery

For all other orders, we charge £3.99 for UK delivery except where extra delivery charges may apply for bulky or heavy items. The vast majority of orders are despatched either on the same day or the following day. A signature may be required on receipt of your item(s). Our standard delivery option includes packaging, handling and the relevant delivery company charges

Once paymemt has been processed through Paypal, your order will be shipped.  Normal delivery takes between 3-5 working days, excluding weekends and bank holidays.

In order to confirm that an order shipped via post has indeed been lost, we must wait 25 working days before resending the order, subject to the discretion of
LeanerLife®. Most lost items are located within the postal system within this period of time.

If your item(s) are returned back to us for whatever reason, we will resend the items subject to a redelivery charge (based on size of package and destination). If you decide to not have the goods returned, we will charge a £15 restocking charge (or 15% of the order value if over £100). We will be unable to refund actual delivery costs (these could be over £14.99).

Delivery to European Union Countries

We currently do not deliver to any countries outside the United Kingdom.

Delivery outside the European Union - America and the Rest of the world

We currently do not deliver to any countries outside the United Kingdom.

Failed or Missing Deliveries

If you are not available to receive your items and they are returned to us we will charge a £10 (or 15% if the order is over £100) restocking fee if you decide not to have the items re-delivered.

In the event of non-delivery, please allow up to 10 working days from the date of order for the item to arrive. Non-delivery must be advised in writing to 14 days from dispatch of the order.
LeanerLife® shall not be liable for any consequential loss or damage whatsoever and however rising. We reserve the right to question your claim and if the tracking shows your parcel has been delivered we cannot be held liable. Fraudulent claims of non-delivery will be taken extremely seriously and may involve the police or other forms of security.

LeanerLife® will not be held responsible for lost parcels caused due to an incorrect delivery address entered by the customer. Delivery address cannot be changed once the order has been shipped. LeanerLife® are unable to refund courier delivery charges. Courier delivery does not guarantee next day delivery. In the event of the parcel not being delivered next day, delivery charges will not be refunded. 

For full Terms & Conditions please click here.